Just recently I made a career change from a Customer Service Rep in a call center, to a local delivery route driver. The hours are drastically different, and the pay is much better. The hours are what I have had the biggest difficulty adjusting to, I used to work 40 hours a week, Noon to 9:00 pm with my days off being Sunday & Tuesday, with my new job I have weekends off, and work 60-70 hours a week starting Midnight till I am done. For the first few weeks all I did when I wasn't working was sleep, and I was constantly sore from lifting, driving in high winds, etc... Even with all this drastic change, I am very happy, maybe the happiest I have been with a job in a very long time. I really feel like I am WORKING, sitting on the phones all day getting yelled at is not a job for me, and was more stress then work.

I have one real outstanding reason I have fallen in love with this job, freedom! I am left alone to do my job the best I can...


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Comment by Daniel Carrino on February 14, 2010 at 11:57pm
Congrats on landing a job you like. I never liked being in an office either, I always need new scenery.
Comment by Michael J. Austin on February 14, 2010 at 11:46pm
CONGRATS James as I too was a CSR in a call center, then worked my way into management and then from there the web team. Call centers are brutal with the SLA's (service level agreements, for those who may not know what these are ... "we will answer the in-coming calls in "X" amount of time and deliver these amount of call resolution in this amount of time" or pay this penalty for failing to do so.) Good Luck to you in your new endeavors my friend.

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