"In short through distance and play. By that I mean that aside form the pure enjoyment of the story and characters, one can imaginatively recognize, with appropriate emotional distance, experiences, reactions, motives, and thoughts that may be hard…"
"Completely foreign to me. In 35-years, I have never seen a friend or family member complain about gifts received, or not getting what they wanted, or anything of the sort. Every gift given -- perfect or otherwise -- has been received…"