I am looking for advice on leadership. I have a subordinate who is constantly arriving late and leaving early she has been spoken to about this. Lately she got very put out with me that I wouldn't move my walking device away from my chair. I cannot stand nor can I walk with out my walking device and I do need to move for my job. Then I forgot to lock my computer. We are not supposed to do that but it happens from time to time. She came into the lunchroom and started yelling at me about it. I outrank her, it doesn't affect her job, and I REALLY don't understand why she is so emotionally invested in it. To me this is disrespect. How do I deal with this?
On a side note if anyone knows of a good leadership forum for new leaders to ask questions, I would be most appreciative.
You outrank her. But are you in her chain of command? Are you a direct boss of hers?
If you *are* in her chain of command and a direct boss of hers, then schedule a counseling session with her. Sit down and calmly go over your issues with her and work out how you would like her to handle those things in the future, and the penalties you are prepared to levy if she refuses to comply. If you need help implementing that counseling session, go to *your* boss (or to HR) and ask them for help on how to prep a counseling session.
If you *are not* in her chain of command and *are not* a direct boss, then talk to the woman's direct boss at your level and ask that person to counsel his/her subordinate. If you don't get satisfaction, then go to your boss and ask that he/she talk to the woman's direct boss about it for you.
Finally: Go to Amazon, look up "Leadership" in the books section, and start ordering books like mad. Also, insist that your company schedule you for some leadership courses. Frankly, this is pretty basic stuff. If you haven't been trained on how to handle this stuff, then your company is remiss. Again, talk to your boss or HR about additional training.
Sounds good. :)
As long as you're at it, do a search on the open internet for the topics "counseling insubordinate employee" and "counseling employees with attitude problems." You'll get lots of links to good articles at websites for businesses and HR companies.
I would say that your subordinate is "insubordinate" when she shows open disrespect. But you might as well back it up with some research on your options for dealing with "attitude problems" as well for future reference.
Not sure why that would excuse the behavior or change anything.
"And since this is an all-guy's forum, it sounds like she's in her period."
I hope when women psychically pick up that you've posted this, they take turns slapping you in the face with heavy rings.
Grow up, dude.
Well, her yelling at you in a public setting about company policy is pretty unprofessional, especially in front of other co-workers if that's the case. If anything, she probably took offense to you keeping tabs on her showing up late and leaving early. Don't play into her games, play into the corporate one. Keep calm, Get to HR, and get it in writing. Make the tardiness and early leave a part of your complaints. They can usually look up the punch in times in order to confirm this.
Get it in writing.
Get it in writing.
This is not about leadership. This woman is doesn't respect you and isn't going to follow you. (Leadership is not about rank.)
If this person reports to you, start by talking it through with your HR rep. Then, assuming they agree (and they will if they are any good), sit the employee down (preferably with HR rep there), tell her that her behavior is out of line and needs to be corrected immediately. Tell her any further outbursts will result in disciplinary actions up to and including termination. If your company has a formal process for documenting this conversation, use it. Otherwise follow up with an email, with a copy to HR.
Good luck. Though love management is hard.
This is not about leadership. This woman is doesn't respect you and isn't going to follow you.
Good point. Disciplining staff is perhaps more of a "management" issue rather than a leadership issue.
As for some books on the subject that Xenias might purchase, I checked around under "management books" at Amazon.com. (One can click on the various books there and read the table of contents.)
The book "The First-Time Manager" is well-rated and has sections on dealing with resistance from staff in the face of change, disciplining employees, firing, legalities, using HR, etc.
"Managing for Dummies" also has sections on disciplining and firing.
Do you folks "punch the clock?" If not, and her job performance is satisfactory, you are SOL, because her late in, early out behavior is off the table.