Hi guys, I'm new here and so I hope this is being posted in the right place! I wanted to get your opinions on an issue I've been having at work for some time now.
I'm a university student at the moment so I only have a part-time job as a sales assistant at a clothes store. I work weekends with five others who are all students too/about my age. Recently I've noticed that one of the other guys (a nice guy I should point out) has started acting a little above his station. He's a humble sales assistant like me and the others but the last few weeks he's been acting as though he's above the rest of us.
Three examples come to mind, firstly he's started dressing differently to the rest of us. Our uniform is a simple white shirt and black trousers combo with a grey/black tie. He's started wearing red ties to work and donning a waistcoat (with his tucked shirt peeking out at the waistband!!) Then, about a week ago, he showed up to work in a navy suit and no tie! (Bearing in mind guys that he is of no higher ranking than I am)
Secondly, he's been self-proclaiming himself as a 'manager' to customers who need help. I was serving someone and there was an issue with our till so I told the customer I'd have to ring for my manager (who was on break) to come to shop floor and deal with it, suddenly the colleague in question saunters over claiming he's manager and will deal with the issue (turns out he couldn't help and we had to call for the real manager!)
Finally, our work recently had a 'suggestion box' for staff to leave comments ready for a meeting that senior members of staff were going to have. People posted comments into the box and they were to be read out at the meeting anonymously. I left a few comments and about two weeks later this colleague of mine that I'm referring to comes over to me and says 'I see you've made a few complaints' and waves my comment sheet in front of me - turned out he'd been going through them when the manager had just asked him to take the box from the staff room to the managers' office!
Is he getting a little too big for his boots? And how should I react? Outside of work he's a nice guy and I've even had a drink with him a couple of times but his current work persona and behaviour is getting really difficult to deal with. How would you guys react?
Get used to it, you'll find people like this throughout your working life and even in your personal life. He's trying to get a promotion, which may backfire if he is actually claiming to be a manager. You could talk to your manager about his claiming to be a manager and wasting the customer's and your time but that's up to you. Alternatively talk to the person and find out what's going on.
Or option C: Wait for a cranky full-timer / lifer to inevitably lose his shit on the guy for pretending to be the manager.
You know I'd actually love to see this!
LOL! That'd be gold, Jerry! GOLD!
Edited for correction:
The manager won't find out at least for a while if the guy is claiming to be management when the manager is not around. I think, as a customer, I would be fairly put out if someone claiming to be a manager wasted my time by didling around with a problem with the till or whatever and then someone had to call in a 'real' manager.
If I were the OP I would take it upon myself to let the manager know that one of his employees was wasting customers' time that way. I may even do it at one of the 'meetings' in front of the other workers, whom I am certain have the same issue with that particular employee.
I'd disagree with raising it in an open meeting first. Too many ways for that to go sour. There may also be unknowns - maybe he's been told by the "real manager" that he is on track to be assistant, or some other information unknown to the OP.
It is annoying, and If it becomes a problem as far as the customer experience goes, definitely bring it, in private, to the manager as a general concern. But otherwise, he (the one acting up, not the OP) pretty much needs to dig his own hole. It's not the OP's job to worry about the other employees (barring an actual affect on him/his work, or customer experience), at this stage.
I don't see anything wrong with him dressing up a bit and maybe you should talk to him before you report him for his claims to be manager. At one of the sales jobs I had, all sales reps were given the title of assistant manager, only so we could aid each other in closing sales without actually lying to the customers. Maybe not entirely ethical, but I know it happens.
Maybe your coworker had such an experience at a previous job.
He seems to consider dressing differently to the rest of us a sign that he has more power, it's as though the more he dresses up the more he seems to think he's in charge! I get the idea you're referring to and in general I'll consult other colleagues before even bothering our manager, normally we can deal with any issues ourselves.
I only wish this was something he'd experienced at a previous job but sadly this is his first!
He can think what he wants... doesn't make it so. And you can tell him so if he ever tries to exert authority over you.
Food for thought: You're not there to make a career, right? You're just there to get a paycheque until you finish school, correct?Then who fucking cares? Laugh it off, get paid, and just ignore the guy until he has a direct impact on you. Then talk to him or talk to the boss. Until then, laugh it off, get paid, and do your thing. Why get so emotionally invested in something so temporary?
I'm amazed you haven't mentioned the fact he looked through the suggestion box to your manager. In my eyes that's requires professional discipline or even dismissal. Especially waving around your complaint in your face.
Just sounds like someone (a real manager) needs to put him in his place. But as other have said, you'll get people plike this wherever you work
This is a case for the phantom shitter.